Special opening hours
| Date | Opening hours | Customer services |
|---|---|---|
| Wednesday 17th December | 8am – 3pm | Our Customer Services phone lines will close at 3pm today due to our company Christmas celebrations. You can still email us and we’ll get back to you as soon as possible. The cut-off for orders shipped on the same day is 1pm. Orders placed after 1pm will be despatched on Thursday 18th December 2025 Thank you for your understanding! |
Christmas holidays 2025
| Date | Opening hours | Parcel deliveries |
|---|---|---|
| Friday 19th December | 8am – 4.45pm | Last day for orders with guaranteed delivery before Christmas |
| Monday 22nd December | 8am – 4.45pm | Last day to order before Christmas, no guarantees orders will be delivered before Christmas - orders placed after 2pm will be despatched on Monday 29th December 2025 |
| Tuesday 23nd December | 8am – 4.45pm | Orders placed today will be despatched on Monday 29th December 2025 |
| Wednesday 24th December | CLOSED | |
| Thursday 25th December | CLOSED | |
| Friday 26th December | CLOSED | |
| Monday 29th December | 8am – 4.45pm | Normal delivery service |
| Tuesday 30th December | 8am – 4.45pm | Normal delivery service |
| Wednesday 31st December | 9am – 12.30pm | Normal delivery service - cut off for orders is 11.30am |
| Thursday 1st January 2026 | CLOSED | |
| Friday 2nd January 2026 | 8am – 4.45pm | Normal delivery service |
Spring Bank Holiday
| Date | Opening hours | Parcel deliveries |
|---|---|---|
| Thursday 22nd May 2025 | 8am – 4.45pm | Last day for Spring Bank Holiday delivery – orders placed after 2pm will be delivered on Tuesday 27th May 2025 |
| Friday 23rd May 2025 | 8am – 4.45pm | Orders placed today will be delivered on Tuesday 27th May 2025 |
| Saturday 24th May 2025 | CLOSED | |
| Sunday 25th May 2025 | CLOSED | |
| Monday 26th May 2025 | CLOSED | |
| Tuesday 27th May 2025 | 8am – 4.45pm | Normal delivery service |